Can Superior prototype's people speak English?

Yes, both our sales and project engineer can speak English fluently.

 

How long do you need to quote?

Normally, within 12 hours,no more than 1days.

 

What software do you use during your communication with the customer?

AutoCAD, UG, Pro/E Solidwork .

 

What type of software files is acceptable for us?

STEP, IGS, X_T, PRT, DWG, DXF, PDF etc.

 

What’s the plastic material Superior prototype typically uses?

 SLA – Hard Epoxy, Clear Epoxy and Flexible Epoxy

               SLS –Nylon, Glass Filled Nylon, and a Variety of Metals.

              Silicon Mould-ABS, PU, translucent PU and soft PU

              CNC: PMMA,PA, PP, PC, POM, ABS, aluminum alloy , magnesium alloy , bakelite etc.

 

What are kind of secondary operation Superior prototype do ?

drilled, tapped, electroplate, or sanded and painted to replicate the look and feel of the final product. Polishing, pad printing, hot stamping, Oil spraying, Silk Screen Printing, laser etching, and so on

 

Which rapid prototype process should I use?

It depends on your part design, functional intent, and material thickness. In general, larger parts or trade show models should use CNC Machining; very thin parts should use SLS or SLA Processes. At Superior prototype , we know the ins-and-outs of each prototyping technology and we will help get you the parts you need. and one of our Prototyping Engineers will be happy to assist you.

 

 Can I use Rapid Prototypes to create moulds?

You can use rapid prototypes to create moulds for limited and small production runs.

 

Can I add colors, finishes or texture to my rapid prototype parts?

Depending on the process and materials you choose. Our rapid prototype specialists can assist you.

 

What’s your payment term?

50% with order, 50% after received and confirm it.

 

When can my company get credit with Superior prototype?

Except in very exceptional circumstances, all new rapid prototyping customers must pay in advance for the first 5 orders after which we will consider giving 30 days credit. Except in very special cases, all tooling orders require 50% in advance, even for clients that have credit terms and typically the balance must be paid after T1 approval of samples. Terms are negotiable with each individual customer.

 

How would you describe a preferred customer?

Prompt response, good communication, payment on time.